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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website.

Introduction

This Privacy Policy describes how evisaazerbaijan.it.com ("we," "our," or "us") collects, uses, and shares information about you when you visit our website or use our services.

Last Updated: December 9, 2024

What This Policy Covers

This policy applies to:

  • Information collected through our website
  • Communications between you and us
  • Use of cookies and similar technologies
  • Third-party services integrated into our website

Important Notice

Information Website Only: We are an informational website about Azerbaijan e-Visa services. We do not process visa applications directly. When you click "Apply Now" buttons, you are redirected to official government or authorized visa processing services that have their own privacy policies.

Information We Collect

Information You Provide

Contact Information
  • Email address (when contacting us)
  • Name (when contacting us)
  • Message content (when contacting us)
Voluntary Information
  • Country of residence
  • Travel dates (if shared)
  • Specific questions or inquiries

Automatically Collected Information

Technical Information
  • Device type and operating system
  • Browser type and version
  • IP address and general location
  • Date and time of visits
Usage Information
  • Pages viewed and time spent
  • Links clicked and interactions
  • Referring website or source

How We Use Your Information

Website Operations

  • Provide Services: Deliver website content and functionality
  • Security: Protect against fraud and abuse
  • Maintenance: Monitor and improve website performance
  • Troubleshooting: Diagnose and fix technical issues

Communication

  • Respond to Inquiries: Answer your questions and requests
  • Customer Support: Provide assistance and information
  • Updates: Send important information about our services
  • Follow-up: Continue conversations you initiated

Analytics and Improvement

  • Usage Analysis: Understand how visitors use our website
  • Performance Metrics: Measure website effectiveness
  • Content Improvement: Enhance information quality
  • User Experience: Optimize website design and navigation

Legal Compliance

  • Legal Requirements: Comply with applicable laws
  • Terms Enforcement: Enforce our terms of use
  • Investigations: Respond to legal requests
  • Rights Protection: Protect our rights and property

Cookies and Tracking Technologies

What are Cookies? Cookies are small text files stored on your device that help websites remember your preferences and improve your experience.

Essential Cookies

These cookies are necessary for the website to function properly:

  • Security: Protect against attacks and fraud
  • Preferences: Remember your language and settings
  • Session: Maintain your session while browsing
Note: These cookies cannot be disabled as they are essential for website functionality.

Analytics Cookies

These cookies help us understand how visitors use our website:

  • Page Views: Track which pages are visited
  • Time Spent: Measure engagement with content
  • Navigation: Understand user journey through site
Optional: You can opt-out of analytics cookies in your browser settings.

Managing Cookies

You can control cookies through your browser settings:

  • Accept All: Allow all cookies for the best experience
  • Block All: Disable all non-essential cookies (may affect functionality)
  • Selective: Choose which types of cookies to allow
  • Delete: Remove existing cookies from your device

Information Sharing and Disclosure

We Do Not Sell Your Information: We never sell, rent, or trade your personal information to third parties for marketing purposes.

When We May Share Information

Service Providers

We may share information with trusted service providers who help us operate our website:

  • Hosting Services: Website hosting and maintenance
  • Analytics: Website usage analysis
  • Email Services: Communication and support
  • Security: Protection against threats
Contractual Protection: All service providers are bound by strict confidentiality agreements.

Legal Requirements

We may disclose information when required by law or to protect rights:

  • Legal Process: Court orders, subpoenas, or legal requests
  • Safety: Protect safety of users or the public
  • Fraud Prevention: Investigate suspected illegal activity
  • Business Transfer: In case of merger or acquisition
Limited Scope: We only share the minimum information necessary to comply with legal requirements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • SSL Encryption: Secure data transmission
  • Secure Hosting: Protected server infrastructure
  • Firewalls: Network security protection
  • Regular Updates: Security patches and updates
  • Data Backups: Regular secure backups

Administrative Safeguards

  • Access Control: Limited access to personal data
  • Staff Training: Privacy and security awareness
  • Confidentiality: Binding agreements with staff
  • Regular Audits: Security assessments and reviews
  • Incident Response: Procedures for security breaches
Important: While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry best practices.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. We respect these rights and provide mechanisms to exercise them.

Access and Control

  • Access: Request information about data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a portable format

Opt-Out Rights

  • Marketing: Opt-out of promotional communications
  • Analytics: Disable tracking cookies
  • Processing: Object to certain data processing
  • Consent: Withdraw consent where applicable

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.

Identity Verification: For your protection, we may need to verify your identity before processing certain requests.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Information Type Retention Period Reason
Contact Information 2 years after last contact Customer service and follow-up
Website Analytics 26 months Performance analysis and improvement
Technical Logs 12 months Security and troubleshooting
Cookie Data Varies (1 month to 2 years) Functionality and preferences
Legal Records As required by law Compliance with legal obligations

Automatic Deletion

We have implemented automated systems to delete personal information when retention periods expire, unless we have a legal obligation to retain it longer.

Third-Party Services

Our website may use third-party services to enhance functionality and user experience. Each service has its own privacy policy.

Analytics Services

Google Analytics

We may use Google Analytics to understand website usage:

  • Tracks page views and user interactions
  • Collects general location information
  • Records device and browser information
Privacy Policy: Google Privacy Policy

External Links

Visa Application Services

When you click "Apply Now" buttons, you are redirected to:

  • Official government visa portals
  • Authorized visa processing services
  • Licensed third-party providers
Important: These external services have their own privacy policies and terms of use.

Children's Privacy

Age Restriction: Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16.

Our Commitment

  • No Targeting: We do not specifically target or market to children
  • No Collection: We do not knowingly collect information from children under 16
  • Parental Rights: Parents can request deletion of their child's information
  • Immediate Action: We will delete any child's information we become aware of

If You Are a Parent

If you believe your child under 16 has provided personal information to us, please contact us immediately. We will take steps to remove such information from our systems.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Transfer Scenarios

  • Hosting Services: Website servers may be located internationally
  • Cloud Storage: Data backup and storage services
  • Support Services: Customer service providers
  • Analytics: Third-party analytics services

Protection Measures

  • Contractual Safeguards: Data processing agreements
  • Adequacy Decisions: EU-approved countries when applicable
  • Encryption: Data encrypted in transit and at rest
  • Legal Compliance: Adherence to applicable privacy laws

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

How We Handle Updates

  • Notification: We will post the updated policy on this page
  • Effective Date: Changes become effective when posted
  • Material Changes: Significant changes will be highlighted
  • Continued Use: Using our website after changes constitutes acceptance

Staying Informed

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when it was last revised.

Recommendation: Bookmark this page and check it occasionally for updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below.

General Inquiries

  • Email: privacy@evisaazerbaijan.it.com
  • Website: evisaazerbaijan.it.com
  • Response Time: Within 48 hours

For general questions about our privacy practices or this policy.

Privacy Rights Requests

  • Email: privacy@evisaazerbaijan.it.com
  • Subject: "Privacy Rights Request"
  • Response Time: Within 30 days

For requests to access, correct, delete, or port your personal data.

What to Include in Your Request

  • Clear Description: Specify what you're requesting
  • Identity Verification: Provide information to verify your identity
  • Contact Information: How we can respond to you
  • Specific Details: Any relevant dates, interactions, or information

Ready to Apply for Your Azerbaijan e-Visa?

Now that you understand our privacy practices, you can confidently proceed with getting information about your Azerbaijan visa application.